CSIG Holding Company

Community Liaison

US-MI-West Branch


Community Liaison



Position Summary:


The Community Liaison will interact, establish and maintain contacts with members of the health care community to ensure and encourage proper referrals of hospice patients to Michigan Premier Hospice.  The Community Liaison is responsible for investing time and initiating support for referral sources as well as attending relevant networking and marketing events to expand business contacts and relationships. This position may require up to 80% regional travel.


Required Experience:

  • Associate’s degree and related healthcare experience and knowledge preferred
  • Minimum of two (2) to five (5) years of recent health care sales/marketing experience preferred
  • Excellent communication, negotiation and public relations skills
  • Ability to market effectively with customers, referral sources, and the community
  • Compliance with accepted professional standards and practices
  • Self-directed with the ability to work with little supervision
  • Flexible and cooperative in fulfilling all obligations
  • Moderate to heavy travel between locations (Company provided training at our corporate office in Milford, MI)
  • Present professional appearance/dress
  • Maintain a positive attitude which supports team performance and productivity
  • Must exhibit a high degree of initiative and creativity
  • Must be highly organized, able to prioritize, and multi-task in a fast-paced environment
  • Previous experience with a CRM tool such as Salesforce preferred

Primary Responsibilities:

  • The Community Liaison identifies opportunities for relationships with physicians and organizations
  • Conduct outreach and develop ongoing relationships with referral agencies, community/professional organizations and other sources
  • Seeks new opportunities to expand our growing number of referral sources
  • Attend relevant networking and marketing events in order to expand business contacts and relationships
  • Serves as an educational resource for professionals, clients, family and care givers
  • Uses prescribed tools to track all outreach activity and results; ensuring timely follows up with all communications and referrals
  • Carrying out supervisory responsibilities in accordance with the organizations policies and applicable laws
  • Completion of appropriate paperwork and recommendations as to better and/or more efficient ways of operating the department
  • Performs other similar or related duties as necessary
  • Work toward continual improvement of the overall organization

General Working Conditions:


This position may entail standing or sitting for long periods of time.  While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects.  The employee is occasionally required to reach with hands and arms.  This position requires the ability to review detailed documents and read computer screens.  The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate.  Occasional travel to different locations may be required.

Serving is our Business

Not Just Making Every Day Great. Making Every Minute Great. There are 1,440 minutes in every single day. We aspire to make each one of them an exceptional moment. This philosophy is supported by our 6 powerful, yet simple pillars: Dream Big, Have Courage, Take Initiative, Be Accountable, Give Back & Enjoy it. We strive to fulfill the aspirational yet unattainable goal of creating the absolute best experience with every person, in every interaction, every minute of every day.


It begins with empowering our employees. Every employee, at every level of the company, is expected to perform like a leader. Everyone is encouraged and expected to put the needs of each other above everything else. No one here just “does their job” The mission is to create the absolute best experiences. This emphasis on putting people first has helped us successfully grow for the right reasons.


We have developed an environment that attracts dreamers, adventurers, creators, givers and believers to seek career opportunities with us. We find people who believe that true happiness is only found in the service of others. We want high-performers with diverse skill-sets and big hearts. We treat each other as family and find that close collaboration creates the biggest ideas.


We have comprehensive benefit packages that include health, dental, vision, 401(k), income protection, and extraordinary work-life benefits.


This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision.  The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.


Equal Opportunity Employer


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